Analyst at KPMG – Application Support Role in Bangalore

Description

KPMG is looking for an enthusiastic and detail-oriented Analyst (DG App Support 1) to join its Global IT support team in Bangalore, Karnataka. This job opening for freshers is an exciting opportunity to work in a dynamic, global environment, providing support for KPMG’s internal applications across various international locations.

As an analyst, you will play a key role in supporting global users, coordinating with cross-functional teams, and ensuring the highest quality of service delivery. If you’re a fresh graduate passionate about (Analyst) IT support and want to kickstart your career in a reputed multinational company, this is your chance!

About

KPMG is a global network of professional firms providing Audit, Tax, and Advisory services. With a strong presence in over 140 countries, KPMG is committed to delivering quality and excellence in service. In India, KPMG is known for its innovation, diversity, and ethical business practices.

At KPMG, you get to work with some of the brightest minds in the industry, access world-class technology and training resources, and grow in an inclusive, growth-focused culture.

Responsibilities

• Providing 24/7 support to KPMG Global application users, ensuring timely and efficient task completion.

• Adhering to agreed SLA and timelines for each task or issue handled.

• Coordinating with internal and international teams to facilitate quick resolutions for global users.

• Ensuring a high level of service quality by proactively identifying recurring issues and suggesting improvements.

• Contributing both as a team player and an independent contributor depending on business needs.

• Working in rotational shifts, including night shifts to support global time zones.

Skills

• Good computer knowledge with intermediate skills in MS Office tools (Excel, Word, PowerPoint, Outlook).

• Working knowledge of SharePoint and/or ServiceNow is a plus.

• Excellent written communication skills in English.

• Strong analytical and problem-solving abilities.

• Willingness to work in a fast-paced, dynamic environment with shifting priorities.

• Flexibility to work night shifts and weekends based on business requirements.

Eligibity Criteria

• Graduate in any discipline (preferably Computer Science, IT, or related field).

• 0–1 years of experience in technical or application support (internship/project work included).

• Must have excellent email writing and communication skills.

• Willing to work in a 24/7 rotational shift environment.

• Must be located in or willing to relocate to Bangalore, Karnataka.

Job Type: Full-Time | Permanent | Rotational Shifts (24/7 support environment)

Job Location:  Bangalore, Karnataka, India

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Interested candidates should submit a cover letter and CV. International students studying at a UK university are also eligible to apply.